We want you to have a great shopping experience with Anywear. We're happy to answer any questions you have about our products. Reach us at:
You can also get in touch by filling out the form below. We will get back to you within 24 hours. Please fill in all fields with an *.
Shipping & Returns
Shipping Costs and Restrictions
DO YOU OFFER FREE SHIPPING?
We offer free standard shipping on all orders over $30. Stand shipping takes 5-7 business days.
(APO, FPO and outside the 48 contiguous states and territories is available for a cost.) Shipping cost on orders under $30 is $12.00.
DO YOU OFFER OVERNIGHT SHIPPING?
No, we do not offer overnight shipping at this time.
CAN I FIND THIS SHOE LOCALLY?
Yes! Anywear shoes are available at select retailers in the United States. Please contact Customer Service at 1-888-298-0120 to find a retailer near you.
DO YOU SHIP INTERNATIONALLY?
Currently, Anywear shoes are only available in the United States (50 states, territories, APO, FPO addresses).
SHIPPING COSTS AND RESTRICTIONS
Standard shipping takes 5-7 business days. From our distribution center in Dallas, Texas, customers in central and eastern states can expect delivery in about 5 business days. If you live in the western U.S. or outlying areas, expect about 7 business days for your package to arrive. We do not deliver on weekends. All orders placed after 10 AM Pacific time will ship the following business day.
STANDARD - FREE
Delivers in 5-7 business days. Business days are Monday through Friday, except major holidays.
EXPEDITED - PRICE DEPENDS ON ZIPCODE
Delivers in 4-5 business days. Orders placed before 9:45 AM Pacific time will normally ship the same day. After 9:45 AM Pacific time, they will ship the next business day. Business days are Monday through Friday, except major holidays.
USPS PRIORITY - FOR APO AND FPO ONLY
Delivered by USPS within 5-15 business days. Business days are Monday through Friday, except major U.S. holidays.
At Anywear, your satisfaction is our goal. If you are unsatisfied with your purchase, return it for any reason within 30 days of purchase. We cannot accept returns of items that have been worn, altered, or damaged by the purchaser. To be eligible for return, items must be in original condition and packaging, with all tags and labels intact as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the soles.
Please note that all footwear listed at $20 and BELOW, are offered as a FINAL SALE basis. This means that once purchased, they cannot be returned unless they are faulty, or the wrong product has been sent.
Final Sale products, $20 and below are non-refundable or exchangeable.
Shipping and handling costs are not refundable.
To assure proper credit, all returns are subject to inspection upon receipt.
Mail it with your receipt by using the return shipping information provided. Ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable unless item is manufacturer defective when shipped.
We do not handle exchanges. Once we receive the original returned item, we will credit your card. In the meantime, you can reorder what you need at any time by ordering online.
The return address is:9800 De Soto Avenue,
Chatsworth, CA 91311
Attn: Returns Department
Privacy & Terms
Welcome to the Anywear Website. We value our customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly.
If our information practices change in the future, we will let you know by either posting the policy changes on our website or by communicating directly with you.
What kind of information does Anywear collect?
* Information you give us.
- If you choose to create an account on the Website, review one of our products or enter any of our contests, giveaways or surveys, we may ask you to input certain information so that we can authenticate your account and provide you with necessary notifications. This information could include your name, email address and a password.
- When you place an order on the Website, we may ask you to input certain information for us to process your order including: your name, email address, billing address, shipping address, telephone number, product selections, shopping preferences, credit card or other payment information and a password.
* Information we receive from other sources. We may receive information from you if you use any of the websites we operate or access the other services we provide (see below). We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers) to fulfill your orders and may receive information about you from them.
How does Anywear use my information?
* Information you give us. We will use this information to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
We ask that, unless specifically requested, you not send us and you not disclose any sensitive personal information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the website or otherwise to us.
* Information we collect about you. We will use pseudonymized and/or aggregated portions of your information:
- to administer the Website and for internal operations including data analysis, testing, research, statistical and survey purposes;
- to improve the Website to ensure that content is presented in the most effective manner for you and for your computer; and
- as part of our efforts to keep the Website safe and secure.
Does Anywears share my information with third parties?
We may share your information with business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Third-Party Web Beacons: We may use third-party web beacons to collect non-identifiable and/or pseudonymized data in order to help analyze where visitors go and what they do while visiting our website, which non-identifiable data may be shared with third parties. We may also use non-identifiable and/or pseudonymized data about your visits to this and other websites in order to improve our products and services and provide advertisements about goods and services that may be of interest to you.
We require that all third parties with whom we share identifiable data treat your personal information as fully confidential and to fully comply with all applicable privacy laws and regulations including, but not limited to, the EU General Data Protection Regulation, UK Data Protection Act and similar consumer legislation from time to time in place.
We may disclose your personal information to third parties:
- If we are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
- If substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers may be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of us, our customers, or others.
Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.
We also use pixel tags to collect non-identifiable and/or pseudonymized information about how you view the Website. A pixel tag is an invisible tag placed on a website, not on your device, for tracking activity on that website. When you access those pages of the Website, pixel tags generate a notice of that visit. Pixel tags usually work in conjunction with cookies.
Our websites and shopping carts (including credit card information) are secured using Secure Socket Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.
Your Data Processing Rights
We take reasonable steps to help ensure that the personal information we collect from you is accurate, complete and current. You may request access to your personal information and request that erroneous or inaccurate personal information be updated. You may also request that your personal information and account be deleted. You may invoke these rights by contacting us via email at [email protected] or telephoning us at 888-298-0120. We will respond promptly to your requests in accordance with applicable law. For your protection, we will only implement requests with respect to the personal information associated with the e-mail address that you use to send us your request and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain personal information for a longer period for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.
How do I remove my information from e-mail, phone and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or our affiliated brands, please let us know at any time by either e-mail or postal mail, or by using the "opt-out" link provided at the bottom of each promotional e-mail. If you contact us by e-mail or postal mail, please be sure to include your e-mail address and full name.
In addition, if you ask us to remove your name and address from our e-mail or postal mailing list, we will have to maintain your name in a "do not contact" file to ensure that we can honor your request.
What about links to other websites and services?
The Website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
Jurisdiction and Cross-Border Data Transfer
The Website is controlled and operated from the United States and is not intended to subject this site to the laws or jurisdiction of any state, country or territory other than the United States. Your personal information may be stored and processed in any country where we have offices or in which our third-party service providers reside.
Your California Privacy Rights
If you are a resident of California, you have the right under the California "Shine the Light" law (Cal. Civil Code 1798.83) to request, by regular or electronic mail, a list of the categories of personal information that were shared by Anywears with third parties for direct marketing purposes during the immediately preceding calendar year, the names and addresses of those third parties, and if the nature of their business cannot reasonably be determined from their name, examples of the products and services marketed by them. However, as described above, except where necessary to fulfill an order from you for goods or services or as otherwise permitted by applicable law, Anywears will not share your data with third parties unless you consent to such disclosure. Alternatively, you may opt out at any time from any information sharing previously consented to. For these reasons, Anywears is not required to respond further to California customer inquiries under the California Shine the Light law.
Do Not Track
You have the ability to enable your browser settings to "Do Not Track." Doing this sends a signal to websites, ad networks and plug-in providers about your browsing preferences. This Website does not currently respond to the Do Not Track browser signal.